LADYLIFE PRIVACY POLICY
Last updated: October 2, 2026
Our Core Privacy Commitment:
At LadyLife, we believe that information concerning your menstrual cycle, reproductive health, pregnancy, mood, and intimate wellness is among the most sensitive personal data you will ever create. We do not sell your personal or health data. We do not license your health logs to data brokers. We do not use your health information for targeted third-party advertising, and we do not use your private health conversations to train public artificial intelligence models. Your trust is foundational to everything we build.
This Privacy Policy describes how OfferBite Holding inc ("Company," "we," "us," or "our"), a company registered in Florida, United States, at 6299 Corporate Centre Blvd, Orlando, FL 32822, collects, stores, protects, uses, and handles your information when you use our mobile application LadyLife (available on iOS and Android), our website at https://ladylife.offerbite.com, and related services (collectively, the "Services").
Please read this policy carefully. By downloading, accessing, or using LadyLife, you acknowledge that you have read, understood, and consent to the practices described herein. If you do not agree with this policy, please do not use the Services.
TABLE OF CONTENTS
- 1. Summary of Key Principles
- 2. Information We Collect
- 3. How We Use Your Information
- 4. Legal Bases for Processing
- 5. Jina AI Companion & Artificial Intelligence
- 6. How and With Whom We Share Information
- 7. In-App Purchases & Subscriptions
- 8. Analytics, Cookies & Telemetry
- 9. Data Security, Storage & International Transfers
- 10. Data Retention & Account Deletion
- 11. Age Policy & Children's Privacy
- 12. Your Privacy Rights (GDPR, UK, Canada & Global)
- 13. United States Privacy Rights (California CCPA/CPRA, Florida & Other States)
- 14. Wellness & Non-Medical Notice
- 15. Changes to This Privacy Policy
- 16. Contact Us
1. SUMMARY OF KEY PRINCIPLES
- You own your health story: Your logged cycles, bleeding patterns, ovulation observations, symptoms, and private notes belong to you.
- No commercial sale of health data: We do not sell, rent, or trade your personal or health data to advertisers, data brokers, or third-party marketers.
- Private AI companion: Our AI companion ("Jina") delivers tailored wellness guidance using secure, enterprise-grade AI infrastructure. Conversations are encrypted and are not used to train public foundation models.
- Encrypted storage & transport: All sensitive health data is encrypted in transit using modern TLS protocols and stored securely with industry-standard encryption at rest.
- Full user control: You can edit your logs, disable push notifications, export your records, or permanently delete your account and associated data at any time directly through the app or by emailing us.
2. INFORMATION WE COLLECT
We collect information in three ways: information you provide voluntarily, information generated through your use of LadyLife, and technical data collected automatically.
A. Information You Provide Voluntarily
- Account & Registration Details: When you register an account, we collect your name or nickname, email address, optional phone number, and authentication credentials. If you log in using third-party authentication (such as Apple ID or Google Sign-In), we receive your authenticated profile identifier, name, and email address as permitted by your privacy choices with that provider.
- Basic Demographic & Lifecycle Information: Year or date of birth, age, reproductive life stage (e.g., cycle tracking, trying to conceive, pregnancy, postpartum, perimenopause, or menopause), average cycle length, and personal health goals.
B. Reproductive & Intimate Health Data (Sensitive / Special Category Data)
To provide cycle predictions, fertility windows, and personalized wellness tips, LadyLife enables you to log sensitive health indicators. Under applicable regulations (including GDPR Article 9 and US state privacy statutes), this is considered special category or sensitive personal information:
- Menstrual & Cycle Logs: Start and end dates of periods, bleeding intensity (e.g., spotting, light, medium, heavy, or very heavy), past cycle dates, and cycle regularity.
- Fertility & Ovulation Indicators: Ovulation test results, cervical mucus observations, basal body temperature (BBT), and sexual activity frequency (logged optionally by you).
- Pregnancy Tracking Data: Estimated due date, gestational week, pregnancy milestones, trimesters, and symptoms experienced during pregnancy.
- Physical Symptoms & Pain Tracking: Logs of menstrual cramps, headaches, breast tenderness, bloating, fatigue, skin condition/acne, backache, and numerical pain severity levels.
- Mood & Emotional Wellness: Daily emotional ratings (e.g., calm, energetic, happy, anxious, sensitive, irritated, overwhelmed, or sad) and lifestyle factors such as sleep duration, stress levels, and water/hydration intake.
- Self-Discovery & Psychological Assessments: Voluntary responses to in-app self-discovery tests, psycho quizzes, personality evaluations, and lifestyle questionnaires.
C. AI Companion (Jina) Interactions
When you chat with our AI health and wellness assistant Jina, we collect your chat messages, questions, and responses. This information is used in real time to generate supportive, contextual wellness explanations, psycho test interpretations, and cycle summaries.
D. Technical, Device & Telemetry Data Collected Automatically
- Device Attributes: Mobile device model, manufacturer, operating system version (iOS or Android), unique device identifiers, system language, timezone, and app version.
- Usage Telemetry: Log data including feature interaction timestamps, screen views, in-app error logs, and crash diagnostics (processed via Firebase Crashlytics to diagnose software bugs and stability issues).
- Push Notification Tokens: Anonymous push tokens generated via Firebase Cloud Messaging (FCM) or Apple Push Notification service (APNs) strictly to send cycle reminders, period predictions, or hydration alerts you have enabled.
- IP Address: Temporary logging of Internet Protocol (IP) addresses for connection routing, security defenses, and coarse-level geography (country/region level, without precise GPS tracking).
3. HOW WE USE YOUR INFORMATION
We process your data strictly to fulfill the services you request, including:
- Delivering Core Cycle & Health Insights: Calculating menstrual phase predictions, estimating fertile and ovulation windows, detecting cycle irregularities, and displaying personalized wellness charts.
- Powering Jina AI Responses: Providing empathetic, tailored health information and clarifying questions you submit to our AI assistant.
- Personalized Notifications & Reminders: Alerting you before an expected period, on estimated ovulation days, or for daily water and wellness check-ins.
- Multi-Device Sync & Account Backup: Ensuring your cycle logs and profile stay synchronized and can be safely restored if you switch devices.
- App Reliability & Customer Support: Diagnosing crashes, fixing technical bugs, maintaining platform security, preventing fraudulent activity, and responding to your support inquiries.
- Subscription Management: Confirming purchase verification and premium subscription status through Apple App Store, Google Play Store, and RevenueCat.
What We Never Do: We do not sell your personal or sensitive health data. We do not disclose health records to insurance companies, employers, or data brokers. We do not use your health inputs to build commercial advertising profiles.
4. LEGAL BASES FOR PROCESSING
If you reside in the European Economic Area (EEA), United Kingdom (UK), or jurisdictions with similar legal frameworks, we process your personal data under the following legal bases:
- Explicit Consent (Art. 6(1)(a) and Art. 9(2)(a) GDPR): For collecting and processing sensitive reproductive health data, symptoms, mood entries, and psycho tests. You provide explicit consent during onboarding and daily logging, and you may withdraw consent at any time.
- Performance of a Contract (Art. 6(1)(b) GDPR): To create your account, deliver cycle calculations, authenticate your sessions, and fulfill the LadyLife Terms of Service.
- Legitimate Interests (Art. 6(1)(f) GDPR): To protect against security threats, debug crashes, maintain network integrity, and evaluate aggregated, non-identifying telemetry to improve application performance.
- Legal Obligations (Art. 6(1)(c) GDPR): When required by binding legal orders, financial reporting, or statutory compliance.
5. JINA AI COMPANION & ARTIFICIAL INTELLIGENCE
LadyLife features Jina, an AI-powered conversational companion built to support women with empathetic wellness conversations, lifestyle advice, and cycle reflections.
How Jina Processes Your Conversations:
- Zero Public Model Training: Your chat messages, cycle statistics, and intimate questions are transmitted to secure AI inference endpoints (Google Generative AI / Gemini API) solely to generate the immediate reply. They are never used to train or fine-tune public foundation AI models.
- Strict Confidentiality: AI processing agreements require that user inputs are processed ephemerally and protected with enterprise-grade security standards.
- Informational Companion, Not Clinical Care: Jina is an AI companion designed for wellness education and personal reflection. Jina is not a doctor, psychologist, or healthcare provider. Jina cannot diagnose medical conditions, prescribe treatments, or provide emergency intervention. Always consult a licensed physician for medical questions.
- Control Over Chat History: You can delete your conversation history with Jina at any time within the app settings.
6. HOW AND WITH WHOM WE SHARE INFORMATION
We do not sell your personal information. We only share information with vetted third-party service providers who assist us in operating LadyLife, under strict contractual data protection agreements:
| Service Provider | Purpose | Data Shared |
|---|---|---|
| Google Cloud / Firebase | Secure cloud database, authentication, backend hosting, and push notification delivery (FCM). | Encrypted account details, cycle logs, push tokens, and diagnostics. |
| Google Generative AI (Gemini) | Real-time text generation for the Jina AI health companion under enterprise data protection terms. | User chat prompts and relevant contextual cycle inputs for immediate response generation. |
| RevenueCat | In-app subscription receipt verification and purchase state management. | Anonymous app user ID, store transaction ID, purchase timestamp, and subscription product ID. |
| Apple & Google | Platform app distribution, optional single sign-on (Sign in with Apple, Google Sign-In), and payment processing. | Store account identifiers, transaction tokens, and authentication tokens. |
| Firebase Crashlytics & Analytics | Aggregated crash monitoring and core performance telemetry. | Technical device model, OS version, session duration, and non-health diagnostic logs. |
Legal Compulsion & Protection: We may disclose information if strictly required by valid law, subpoena, court order, or regulatory body, or when necessary to protect the vital safety, rights, or property of our users, the public, or OfferBite Holding inc.
Business Reorganization: In the event of a merger, acquisition, financing, or sale of company assets, user data may be transferred under confidentiality safeguards. You will be notified via email or app notice of any ownership transition affecting your rights.
7. IN-APP PURCHASES & SUBSCRIPTIONS
LadyLife offers optional premium subscriptions (including free trial periods). All payment transactions are processed directly by Apple App Store (for iOS devices) or Google Play Store (for Android devices).
We never collect, process, or store your credit card number, debit card number, or bank details. We only receive confirmation of your subscription status and expiration date via RevenueCat and the respective app store. You can manage or cancel your subscription at any time directly through your Apple ID or Google Play account settings.
8. ANALYTICS, COOKIES & TELEMETRY
- Website Cookies: Our informational website (ladylife.offerbite.com) uses minimal, essential cookies and static hosting assets necessary to deliver the web pages securely and efficiently. We do not use third-party behavioral advertising cookies on our site.
- Mobile App Telemetry: In the LadyLife mobile application, we collect aggregated, non-identifying telemetry to monitor application stability and responsiveness. We do not deploy advertising SDKs, ad banners, or cross-app tracking networks that track your activity across unrelated apps and websites.
9. DATA SECURITY, STORAGE & INTERNATIONAL TRANSFERS
We implement comprehensive organizational and technical security measures designed to protect your personal and reproductive health data:
- Encryption Standards: Data in transit between your mobile device and our servers is encrypted using modern Transport Layer Security (TLS 1.3/HTTPS). Sensitive data stored in our cloud databases is encrypted at rest using AES-256 encryption.
- Strict Access Controls: Access to user records is limited to authorized personnel with a legitimate technical necessity, protected by multi-factor authentication and role-based permissions.
- Hosting Location: Our primary servers and databases are located in the United States. If you access LadyLife from the EEA, UK, Canada, or other international regions, your information will be transferred to and processed in the United States. Where required, we utilize European Commission Standard Contractual Clauses (SCCs) to guarantee equivalent protection for cross-border transfers.
Please note that while we employ rigorous safeguards, no electronic system is 100% impenetrable. We encourage you to protect your device with a passcode or biometric lock.
10. DATA RETENTION & ACCOUNT DELETION
We retain your personal and health data only for as long as your account remains active or as needed to provide you with the Services.
- Self-Service Account Deletion: You can delete your account and all associated health records at any time directly within the LadyLife app settings under Profile > Settings > Delete Account.
- Email Deletion Request: You may also request deletion by emailing [email protected] from your registered email address.
- Deletion Processing: Once requested, your personal profile, cycle logs, health symptoms, and Jina AI chat history are permanently deleted or irreversibly anonymized from active production databases within 30 days. Backup archives are cycled and overwritten according to standard retention schedules.
11. AGE POLICY & CHILDREN'S PRIVACY
The Services are intended for individuals who are at least 13 years of age (or 16 where required by local law in certain European jurisdictions). Users who are minors in their jurisdiction (generally under 18) must have the permission and supervision of a parent or legal guardian to use the Services.
We do not knowingly collect, solicit, or market to children under 13 years of age. In compliance with the U.S. Children's Online Privacy Protection Act (COPPA) and global child protection standards, if we discover that personal information has been collected from a child under 13 without verifiable parental consent, we will delete that information immediately. If you believe a child under 13 has provided us with personal data, please contact us at [email protected].
12. YOUR PRIVACY RIGHTS (GDPR, UK, CANADA & GLOBAL)
Depending on your geographic location, you possess enforceable legal rights regarding your personal and sensitive data:
- Right of Access: You can request a copy of the personal and health data we hold about you.
- Right to Rectification: You can edit incorrect cycle records, profile information, or preferences directly in the app or ask us to update them.
- Right to Erasure ("Right to Be Forgotten"): You have the right to request the permanent deletion of your account and health data.
- Right to Restriction & Objection: You may object to or request that we restrict processing of certain data under applicable statutory conditions.
- Right to Data Portability: You may request an export of your personal information in a structured, commonly used, and machine-readable format.
- Right to Withdraw Consent: Where processing is based on your consent (such as health tracking or AI chat), you may withdraw consent at any time without affecting the lawfulness of prior processing.
- Right to Lodge a Complaint: You have the right to lodge a complaint with your local Data Protection Authority (such as the ICO in the UK, or Member State supervisory authorities in the EEA).
13. UNITED STATES PRIVACY RIGHTS (CALIFORNIA, FLORIDA & OTHER STATES)
This section provides additional disclosures required by state privacy laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Florida Digital Bill of Rights, and privacy statutes in Virginia, Colorado, Connecticut, Utah, Texas, and Oregon.
A. Notice of Collection
In the past 12 months, we have collected the following categories of personal information:
- Identifiers: Name, email address, unique device ID, IP address, and account credentials.
- Protected Classifications: Gender, date of birth / age, and pregnancy status (logged voluntarily).
- Commercial Information: Purchase history and active subscription records (processed via App Store / Google Play).
- Internet & Network Activity: In-app interactions, session durations, and crash telemetry.
- Sensitive Personal Information: Reproductive health data, cycle logs, bleeding intensity, ovulation indicators, physical symptoms, and emotional wellness entries.
B. Your US State Privacy Rights
- No Sale or Sharing for Behavioral Advertising: We do not sell your personal or sensitive health data, and we do not share it for cross-context behavioral advertising. We have not done so in the preceding 12 months.
- Right to Know & Access: You have the right to know the categories of data collected, the sources, the business purposes, and the specific pieces of data held.
- Right to Delete & Correct: You have the right to request deletion or correction of inaccurate personal data.
- Right to Limit Use of Sensitive Personal Information: We only process sensitive personal information to deliver core application functionality and services requested by you. We do not use sensitive information to infer non-service characteristics.
- Non-Discrimination: We will never discriminate, deny services, charge different prices, or provide a lower quality of service because you exercised your privacy rights.
How to Submit a Request: You or your authorized agent may exercise your rights by emailing us at [email protected] with the subject line "Privacy Rights Request". We will verify your identity using your registered account email and respond within 45 days.
14. WELLNESS & NON-MEDICAL NOTICE
LadyLife is designed solely as an informational wellness companion, cycle tracking tool, and lifestyle diary. LadyLife is not a medical device, diagnostic system, or clinical contraceptive method. Cycle calculations, ovulation windows, and responses from Jina AI are algorithmic estimates and must never be relied upon for birth control, pregnancy prevention, or the diagnosis and treatment of medical conditions. Always seek the advice of a qualified physician, gynecologist, or healthcare professional for any medical concerns. Please review Section 29 of our Terms of Service for our full Medical Disclaimer.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect evolving app features, technological advancements, or legal requirements. The "Last updated" date at the top of this page indicates when the latest revision took effect. For material changes that significantly affect your privacy rights, we will provide prominent notice through the LadyLife mobile application or via email prior to the changes taking effect. Your continued use of the Services after revisions are published constitutes your acceptance of the updated terms.
16. CONTACT US
If you have questions, comments, or concerns about this Privacy Policy or our data protection practices, please contact our privacy team:
OfferBite Holding inc
6299 Corporate Centre Blvd
Orlando, FL 32822
United States
Email: [email protected]
Response Timeframe: We endeavor to acknowledge and address all privacy inquiries within 30 days.